Call Recording
Improve your customer service with Aussie Geeks’s Voip CloudPBX call recording option. Coach your team more effectively and capture customer details you might have missed during a call.
Customer Satisfaction
Elevate your customer service with Aussie Geeks’s Voip CloudPBX call recordings. This feature will ensure that all crucial details are captured from each call. Improve the quality of customer service by better understanding your customers.
Company Training
With Aussie Geeks’s Voip CloudPBX help new employees get up to speed by using call recording for the on-boarding process. Provide continuing success to current employees for educational and training and educational purposes.
Company Protection
Protect your business and make sure company standards and methods are being upheld. Resolve customer disputes and avoid legal situations with Aussie Geeks’s Voip CloudPBX call recording feature.
Quality Control
This cost-effective solution can be used to make improvements to product or company performance. Gain knowledge from customers that can be shared with the proper department or team member to enhance quality and user experience.
RECORDING OPTIONS
- Log into your Aussie Geeks’s Voip CloudPBX call account.
- Select Switchboard.
- Select the number you wish to set up call recording on.
- Select Advanced.
- Select Call Recording.
- Select your desired settings using the drop down box “Call Recording”.
