Auto Attendant
Aussie Geeks’s Voip CloudPBX Auto-Attendant or AA, serves as a virtual receptionist service, greeting your callers and routing them directly to employees, departments.
Benefits of an
Aussie Geeks’s Voip CloudPBX auto attendant:
Customize
the virtual receptionist system for your company’s needs.
Auto attendant FAQs:
Is Auto-Attendent included with my Aussie Geeks’s Voip CloudPBX plan?
Yes. All editions of Aussie Geeks’s Voip CloudPBX include the auto attendant feature at no additional cost.
How can I use answering rules options?
• You can forward calls to another number or to multiple phone numbers.
• Send callers directly to voicemail.
• Play an announcement only, and then end the call.
• Use unconditional forwarding to forward calls directly to a different phone number, bypassing any greetings.
• Set the connecting message, for example: “Please hold while I try to connect you.”
• Choose from various music selections to play while calls are connecting or on hold.
• Send callers directly to voicemail.
• Play an announcement only, and then end the call.
• Use unconditional forwarding to forward calls directly to a different phone number, bypassing any greetings.
• Set the connecting message, for example: “Please hold while I try to connect you.”
• Choose from various music selections to play while calls are connecting or on hold.
What greeting options are available?
• You can use the preconfigured default greeting for your account, or record and use your own voice for your company greeting.
• Another option is to hire professional voice talent to record your custom company greeting.
• Individual users are able to customize greetings for their extensions.
• Another option is to hire professional voice talent to record your custom company greeting.
• Individual users are able to customize greetings for their extensions.
Who controls the auto attendant feature?
The account administrator manages the auto attendant, which establishes answering rules for the main company number.